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Polyphenolia BV knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Polyphenolia BV. By visiting www.in-vino-veritas.nl, you are accepting and consenting to the practices described in this Privacy Notice.
Controllers of Personal Information
Any personal information provided to or gathered by www.in-vino-veritas.nl is controlled by Polyphenolia BV, at Dennenlaan 21, 6705BX Wageningen, The Netherlands.
What Personal Information About Customers Does www.in-vino-veritas.nl Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at www.in-vino-veritas.nl. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. Here are the types of information we gather.
What About Cookies?
To enable our systems to recognise your device and to provide features to you, we use cookies.
Does www.in-vino-veritas.nl share the Information it receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. Polyphenolia BV does not share customer information with others.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
What About Third-Party Advertisers and Links to Other Web sites?
Our site may include third-party advertising and links to other Web sites.
What Information Can I Access?
Www.in-vino-veritas.nl gives you access to a broad range of information about your account and your interactions with www.in-vino-veritas.nl for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such www.in-vino-veritas.nl features as Your Profile, Wish Lists, Customer Reviews and Add to cart.
Are Children Allowed to Use www.in-vino-veritas.nl?
Www.in-vino-veritas.nl does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use www.in-vino-veritas.nl only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you have any concern about privacy at www.in-vino-veritas.nl, please send us an email on [email protected] with a thorough description and we will try to resolve the issue for you.
Information You Give Us
You provide most such information when you search, buy, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through www.in-vino-veritas.nl or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or your Your Profile; communicate with us by phone, e-mail or otherwise; complete a questionnaire or a contest entry form; use our services; compile Wish Lists or other gift registries; participate in Discussion Boards or other community features; provide and rate Reviews; specify a Special Occasion Reminder; and employ Product Availability Alerts, such as Available to Order Notifications. As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information; people to whom purchases have been dispatched (including addresses and phone numbers); people (with addresses and phone numbers) listed in 1-Click settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in your Your Profile; and financial information.
Automatic Information
Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; and time zone setting, browser plug-in types and versions; operating system and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number used to call our customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Mobile
Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
Co-Branded and Joint Offerings
We may from time to time offer joint or co-branded products and services.
Information You Can Access
Examples of information you can access easily at www.in-vino-veritas.nl include: up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and eventually personalised advertising preferences, address book and 1-Click settings); payment settings (including credit-card information and gift certificate, gift card and cheque balances); e-mail notification settings (for example Product Availability Alerts, Delivers, Special Occasion Reminders, and newsletters); recommendations (including Recommended for You and Improve Your Recommendations); shopping lists and gift registries (including Wish Lists) Seller accounts and Your Profile (including your product Reviews, Recommendations, Wishlists, Reminders and personal profile).
For any question, comments or remarks, please write to [email protected].
Amsterdam, October 2013